LEGAL NOTICE

Last Updated: August 2026

This website is operated under the name Denzex and is intended to provide customers with information about our products and online shopping services.

1. PRODUCT INFORMATION

We make reasonable efforts to ensure that product descriptions, images, prices, specifications, and other information displayed on our website are accurate.

However, minor variations may occur in:

Product colour
Packaging
Design
Appearance
Product presentation

For products available in multiple colours, the colour supplied may depend on stock availability and may differ from the colour shown in product images.

Product information, pricing, and availability may be updated without prior notice.

2. ORDERS & AVAILABILITY

All orders are subject to product availability, order verification, payment confirmation where applicable, and delivery serviceability.

We reserve the right to cancel or refuse an order where fulfilment is not reasonably possible, including due to stock issues, pricing or technical errors, suspected fraud, or delivery limitations.

3. SHIPPING & DELIVERY

Delivery timelines displayed on our website are estimates and not guaranteed delivery dates.

Delivery may be affected by courier delays, weather conditions, holidays, incorrect customer information, remote locations, or other circumstances outside our reasonable control.

Please refer to our Shipping Policy for complete information.

4. RETURNS & REFUNDS

Returns, replacements, cancellations, and refunds are governed by our published Return & Refund Policy.

Customers are responsible for reviewing the applicable conditions, complaint timelines, evidence requirements, and product eligibility before requesting a return or refund.

5. CUSTOMER INFORMATION

Customers are responsible for providing complete and accurate information when placing an order, including:

Name
Phone number
Delivery address
PIN code
Payment information where applicable

Denzex is not responsible for delivery failures or delays caused by incorrect or incomplete information provided by the customer, to the extent permitted by law.

6. THIRD-PARTY SERVICES

Denzex may use third-party service providers for website infrastructure, payment processing, order fulfilment, shipping, logistics, analytics, advertising, and other business operations.

Temporary interruptions or delays caused by third-party services may occur and may be outside our reasonable control.

7. INTELLECTUAL PROPERTY

The Denzex name, branding, logo, website design, original written content, and other materials owned by Denzex may not be copied, reproduced, distributed, or misused without permission, except where permitted by applicable law.

Third-party trademarks, product images, or other materials remain the property of their respective owners where applicable.