SHIPPING POLICY

At Denzex, we currently deliver orders across India.

1. ORDER PROCESSING

Orders are generally processed and dispatched within 1–2 business days after confirmation.

Orders placed on weekends or public holidays may be processed on the next business day.

2. ESTIMATED DELIVERY TIME

After your order has been dispatched, estimated delivery times are:

• Gujarat: 6–7 business days
• Other Indian States: 7–10 business days
• Certain locations or PIN codes may take up to 15 business days

These are estimated delivery timelines and are not guaranteed delivery dates.

3. ORDER TRACKING

Once your order has been shipped, tracking information will be provided when available.

You can use the tracking details to monitor the status of your shipment.

4. SHIPPING DELAYS

While we aim to deliver every order on time, delays may occasionally occur due to circumstances beyond our control, including:

• Courier or logistics delays
• Weather conditions
• Public or bank holidays
• Incorrect or incomplete delivery addresses
• Customer unavailability
• Remote or non-serviceable locations
• Other unforeseen logistical issues

In rare cases, courier-related issues may take additional time to resolve.

5. FAILED OR REFUSED DELIVERY

Please provide a complete and accurate address, PIN code and phone number while placing your order.

If a parcel is returned because of:

• Incorrect or incomplete address
• Incorrect contact information
• Customer being repeatedly unavailable
• Customer refusing to accept the parcel

applicable forward and return shipping charges may be deducted from any eligible refund.

6. DAMAGED PACKAGE

If the package appears damaged at the time of delivery, please carefully inspect it.

For any damaged, incorrect, defective, or missing-product claim, please follow our Return & Refund Policy, including the applicable complaint window and unboxing-video requirements.

7. CONTACT US

For shipping or delivery-related questions, contact us at:

Email: Denzextech@gmail.com

Last Updated: August 2026